Royal Mail is history
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No more trips to the sorting office
Roughly once per month, we end up making a trip to the local sorting office to collect our mail. When we can catch cases like this one (at the time of delivery) we have paid the surcharge and accepted that these instances are just one of those facts of life . . .
Some people still send us paper, and they sometimes put a regular stamp on a large envelope. Never mind! With our move to new premises (see the blogpost below) we now have a concierge (during office hours) who can sign for important mail. However, if we miss a letter like the one above and it finds it’s way back to the sorting office, we may just leave it there in future! It’s not the price that Royal Mail charges us, it’s the time we waste making the 30 minute round trip.
We are changing our terms and conditions to explicity account for this sort of situation. If a letter like this is not collected from a sorting office within 3 weeks, then Royal Mail will return it to the sender, even if they have to open the letter to get your address. So be it!
Please send us digital documents whenever possible, or send letters (using our new address) with the right amount of postage. Thanks!
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Posted on 19 Jul 2010 by The Proactive Accountant Dot Com
