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HMRC System Borked

28 June 2016 No Comment

Late on Thursday 23 Jun 2016, we tried to submit a number of Coporation Tax returns for clients. The data went in (apparently), but the normal response did not come back. We tried again early on Friday with the same blank result.

201606281135taxcalc002

According to Acorah, our software supplier, this issue (experienced by many accountants) was raised with HMRC on Friday, and whilst the data has arrived on the HMRC systems, it is only the “result” message which is failing. We checked the HMRC status page on both Thursday and Friday and it said the systems were all working normally. It still says “full service available” even though there is clearly something wrong.

https://www.gov.uk/government/publications/corporation-tax-service-availability-and-issues/corporation-tax-service-availability-and-issues

So we tried again on Monday, and again just now (approx 11.30am on Tuesday 28 Jun 2016). This time Acorah has provided an alert window to put us in the picture.

201606281135taxcalc001

Anyway, HMRC haven’t updated us or Acorah and so we don’t know when we can return to normal patterns of work. Apologies if you’re waiting on a confirmation of submission! So are we!